Customer service that never sleeps, in any language.
Your agents pick up the phone and reply on WhatsApp using your real business information. You set them up yourself, no code.
Anything free on Friday afternoon?
We do — Friday afternoon I have 4pm and 5:30pm. Which one suits you?
One knowledge base. Every channel.
Customers do not wait. They call someone else.
We are not going to show you somebody else’s statistics. These are the questions only you can answer about your own business.
How many calls do you miss on a Saturday?
Nobody picks up, nobody calls back. They dial the next number on the list and that is that.
How many WhatsApp messages are still unread at breakfast?
It came in at eleven at night. By nine in the morning they had bought somewhere else.
How long does your team take to call a new lead?
A form filled in two days ago is a cold form. The gap between two minutes and two days is the whole sale.
How many times a day do you explain your hours and your prices?
The same five questions, over and over, tying up the person who should be selling.
Put a number on all four. That number is what not answering costs you.
Talk to a Vondia agent. Right here.
Not a video and not a script: a real agent answering from Vondia’s own information. Ask it what one of your customers would ask.
Hi, I am the Vondia agent. Ask me anything about how it works, the channels or the pricing.
One brain. Every channel.
The same intelligence works the phone and WhatsApp, off the same knowledge, without losing the thread.
Phone
It picks up and talks. Cut in mid-sentence and it stops and listens, the way a person would.
It answers, quotes and follows up on the channel your customers actually use, through Meta’s official API.
Web chat
COMING SOONThe text engine is the same one that works WhatsApp — and the one answering in the demo on this page. Putting it on your own site is not available yet.
You write it once
Opening hours, prices, services, terms — whatever your team repeats all day. In plain words, no templates and no code.
Every channel uses it
The same answer on the phone and on WhatsApp, with parity locked down by a test. Changing a price means changing it in one place.
And nothing else
The agent answers from your information, not from what it can imagine. Asked something you never wrote down, it says so instead of inventing it, and flags your team.
One knowledge base. Every channel.
Up and running this afternoon. No code.
You bring what your business knows. We bring the brain. Your agents do the rest.
Connect your channels
You connect your WhatsApp and your phone number. We walk you through the first WhatsApp connection ourselves.
Fill in your knowledge
Write down what your business knows, in plain words. Your agent answers from that and nothing else.
Your agents take over
They answer, qualify, book and close — at noon and at three in the morning.
It gets to work.
Answering is the floor. What changes the month is what happens after the conversation.
It goes out and calls
Load your list, pick the goal and the hours it may call, and the agent calls. With retries, with opt-out, and with the outcome written down.
It chases the lead that just landed
A form comes in and the agent calls instead of leaving it for tomorrow. WhatsApp follow-up is built, but outside Meta’s 24-hour window it needs an approved template.
It really books
It checks the slot before promising it, avoids double-bookings and leaves the appointment in place with its reminder.
It writes everything down
Every conversation ends as a record in Vondia’s CRM: summary, contact, intent and next step. Nobody has to take notes.
What your agent says, written where you work.
Every conversation leaves a summary, a contact and a next step. The point is for that to land in the tools you already use, on its own.
Hover a card to see what Vondia will do with that tool.
One conversation, already summarized.
This is what you read in the morning instead of listening to thirty minutes of recording.
- CHANNEL
- Inbound call · 3:12 min
- CUSTOMER
- Asked for a check-up appointment, first time
- INTENT
- Book
- OUTCOME
- Friday at 4pm
- NEXT STEP
- Reminder 24 h before
- The agent checked the slot before promising it.
- Asked about a treatment that was not in the knowledge base, it said so and offered to have the team look at it.
- The contact record was created on its own, summary included.
Sample conversation, written to show the shape of the summary. It is not any real customer’s data.
Things you can check yourself.
No made-up testimonials and no trust badges. Every point links to the document where we put it in writing.
Every business, walled off
An agent only ever sees its own company’s knowledge and conversations. Per-customer isolation is in the design, not in good intentions.
Read the processing agreementYour data is yours
You can ask us to delete one customer’s data or your whole account. Retention periods are published, not negotiated case by case.
Read the privacy policyThe providers, in plain sight
Who takes part in each conversation — models, telephony, messaging — is listed in the annex, with their country and their transfer safeguard.
See the list of processorsThe agent admits what it does not know
It would rather say it lacks the answer and flag your team than invent a price or a promise you end up paying for.
How the knowledge base worksThere is a named company behind it
Legal name, tax ID, address and commercial registry, published. And an email a person answers.
Read the legal noticeWhatsApp the official way
The connection is made through Meta’s official WhatsApp Cloud API. Your business keeps the number it already uses.
How to connect WhatsAppThe same agent, trained in your trade.
Each industry brings its own script, its own knowledge cards and its own list of what cannot be missing.
Real estate
Screens out time-wasters, answers about a specific listing and books the viewing.
Clinics and practices
Books into a slot that is genuinely free and reminds them the day before.
Restaurants
Takes the booking, explains the menu and flags the allergens you wrote down.
Home services
Takes the job, asks for the address and slots in the engineer’s visit.
A plan for wherever your business is.
Starter, Growth and Scale in every category. No surprises.
Premium local businesses that live on calls and WhatsApp alike.
- 300 minutes + 2,500 messages
- One dashboard
- One knowledge base
- Voice and text on the same prompt
Mid-sized companies automating service, sales and the calendar.
- 1,500 minutes + 12,500 messages
- The same knowledge on voice and text
- Escalation to your team
- All of it without code
Leaders moving their customer experience onto AI infrastructure.
- 3,000 minutes + 20,000 messages
- Outbound campaigns
- Dedicated onboarding
- Usage and spend in plain sight
Beyond your plan: $0,35 USD per minute · $0,020 USD per message
EVERY PLAN INCLUDES CRM · BOOKINGS · KNOWLEDGE BASE · ANALYTICS · SUPPORT IN SPANISH
What people ask us.
Do I need to know how to code?
No. You write what your business knows in plain words and the agent learns from that. Everything else is set up from a dashboard.
What languages does it handle?
In writing it replies in whatever language they wrote in. On calls you pick the agent’s language from six — Spanish, English, Portuguese, French, German and Italian — or leave it multilingual. Spanish is native-grade for Latin America and Spain.
What happens when the agent does not know something?
It says so instead of inventing an answer, and it can escalate the conversation to your team with an email carrying the context.
Can I keep my current WhatsApp number?
Yes. We connect the number you already use. Your customers keep writing to the same place.
What happens to what my customers tell you?
Every business is isolated from every other: an agent only ever sees its own company’s knowledge and conversations. Retention periods and the providers involved are published in our privacy policy.
How is usage above the plan charged?
Each plan includes an allowance of minutes and messages. Go past it and you pay for exactly what you used, itemized, with no small print.
Put your agents to work.
Tell us about your business and we will set up a demo on your own information. No commitment.
Your front desk, wide awake at 3 a.m.
Stop losing customers to a call nobody answered. Start today.